Integrations

Connected to your member channels

Iconik plugs into the channels and systems your hotel or club already runs, so agents can answer guests and members where they already are, and write outcomes back where your team already works.

55 integrations

Live

WhatsApp

Let Iconik agents answer guest and member inquiries and close requests on WhatsApp Business.

Live

Telegram

Run your Iconik agent as a Telegram bot for guests, members, and ops teams.

Live

Voice (Twilio)

Provision a phone number so Iconik agents take inbound guest and member calls over voice.

Custom

Web widget

Embed a brand-tuned concierge on your hotel or club website.

Custom

Email

Send and receive guest and member email through your company mailbox.

Custom

Slack

Respond to guests, send upsells, and get task updates from Slack.

Custom

Airbnb

Handle Airbnb messages, support, and reservation modifications.

Custom

Booking.com

Connect Booking.com messaging and reservation workflows. Coming soon.

Custom

Expedia

Push availability, rates, and reservations to the Expedia travel marketplace.

Custom

VRBO

Connect VRBO messaging and reservation workflows. Coming soon.

Custom

Salesforce

Sync guest contacts, ticket history, and conversation data with Salesforce.

Custom

HubSpot

Sync guest contacts, conversations, and tickets so HubSpot stays the source of truth.

Custom

Opera Cloud

Resolve hotel guest inquiries with live reservation and profile data from Oracle Opera Cloud.

Custom

Mews

Pull reservation and guest context from Mews so agents automate support with live PMS data.

Custom

Apaleo

Pull reservation and guest context from Apaleo so agents automate support with live PMS data.

Custom

Bed24

Pull reservation and guest context from Bed24 so agents automate support with live PMS data.

Custom

Cloudbeds

Pull reservation and guest context from Cloudbeds so agents automate support with live PMS data.

Custom

Escapia

Pull reservation and guest context from Escapia so agents automate support with live PMS data.

Custom

Guesty

Pull reservation and guest context from Guesty so agents automate support with live PMS data.

Custom

HomHero

Sync HomHero property and reservation data for Australian and New Zealand holiday rental portfolios.

Custom

Hostaway

Pull reservation and guest context from Hostaway so agents automate support with live PMS data.

Custom

Hostfully

Pull reservation and guest context from Hostfully so agents automate support with live PMS data.

Custom

Hostify

Pull reservation and guest context from Hostify so agents automate support with live PMS data.

Custom

Lodgify

Power guest communication with live Lodgify reservation data across your short-term rental listings.

Custom

OwnerRez

Pull reservation and guest context from OwnerRez so agents automate support with live PMS data.

Custom

RMS Cloud

Pull reservation and guest context from RMS Cloud so agents automate support with live PMS data.

Custom

Resly

Pull reservation and guest context from Resly so agents automate support with live PMS data.

Custom

Smily

Pull reservation and guest context from Smily so agents automate support with live PMS data.

Custom

StayNTouch

Close the operational ticket with live StayNTouch reservation context and two-way write-back.

Custom

Streamline

Pull reservation and guest context from Streamline so agents automate support with live PMS data.

Custom

Track

Pull reservation and guest context from Track so agents automate support with live PMS data.

Custom

Custom CRM / PMS

Connect proprietary or regional systems of record during Forward Deployed onboarding.

Custom

Reservation engine

Search live inventory with tier and rate rules, then confirm bookings in-thread.

Live

SiteMinder

Connect SiteMinder so agents check live rates and availability and look up reservations from your channel manager.

Custom

RCI

Search exchange inventory with membership tier rules and credit balances.

Custom

Interval International

Connect Interval exchange inventory for tier-aware member bookings.

Custom

Wheelhouse

Connect Wheelhouse dynamic pricing so agents answer rate questions with live pricing context.

Custom

Custom inventory API

Wire proprietary or regional inventory APIs during deploy.

Custom

Stripe

Collect payment in-thread through Stripe, Iconik never stores card data.

Custom

Regional processors

Connect regional payment processors your operation already uses.

Custom

Payment links

Send secure payment links inside WhatsApp, web, or email conversations.

Custom

Airtable

Push contacts, conversations, and ticket data into Airtable for custom ops dashboards.

Custom

Apollo.io

Enrich contacts and pull sales intelligence from Apollo.io.

Custom

Asana

Create and track Asana tasks straight from guest and member conversations.

Custom

Cal.com

Let your agent schedule, reschedule, and manage bookings via Cal.com.

Custom

Calendly

Book and manage meetings through Calendly.

Custom

ClickUp

Create and update ClickUp tasks automatically from conversations.

Custom

Firecrawl

Crawl and ingest web content into your knowledge base.

Custom

GitHub

Track issues and repositories from GitHub.

Custom

Google Calendar

Let your agent check availability and manage events on Google Calendar.

Custom

Google Docs

Sync documents from Google Docs into your knowledge base.

Custom

Google Drive

Read SOPs, property manuals, and FAQs from Google Drive so agents answer from your content.

Custom

Google Sheets

Read and sync data from Google Sheets.

Custom

Notion

Read wikis, runbooks, and property SOPs from Notion so agents answer from your documentation.

Live

Gmail

Connect a company Gmail / Google Workspace mailbox in read-only mode for Diagnosis.