Iconik plugs into the channels and systems your hotel or club already runs, so agents can answer guests and members where they already are, and write outcomes back where your team already works.
Where guests and members already message.
10 integrations
Let Iconik agents answer guest and member inquiries and close requests on WhatsApp Business.
Run your Iconik agent as a Telegram bot for guests, members, and ops teams.
Provision a phone number so Iconik agents take inbound guest and member calls over voice.
Embed a brand-tuned concierge on your hotel or club website.
Send and receive guest and member email through your company mailbox.
Respond to guests, send upsells, and get task updates from Slack.
Handle Airbnb messages, support, and reservation modifications.
Connect Booking.com messaging and reservation workflows. Coming soon.
Push availability, rates, and reservations to the Expedia travel marketplace.
Connect VRBO messaging and reservation workflows. Coming soon.