Iconik plugs into the channels and systems your hotel or club already runs, so agents can answer guests and members where they already are, and write outcomes back where your team already works.
Profile context in, outcomes back, your stack stays the source of truth.
22 integrations
Sync guest contacts, ticket history, and conversation data with Salesforce.
Sync guest contacts, conversations, and tickets so HubSpot stays the source of truth.
Resolve hotel guest inquiries with live reservation and profile data from Oracle Opera Cloud.
Pull reservation and guest context from Mews so agents automate support with live PMS data.
Pull reservation and guest context from Apaleo so agents automate support with live PMS data.
Pull reservation and guest context from Bed24 so agents automate support with live PMS data.
Pull reservation and guest context from Cloudbeds so agents automate support with live PMS data.
Pull reservation and guest context from Escapia so agents automate support with live PMS data.
Pull reservation and guest context from Guesty so agents automate support with live PMS data.
Sync HomHero property and reservation data for Australian and New Zealand holiday rental portfolios.
Pull reservation and guest context from Hostaway so agents automate support with live PMS data.
Pull reservation and guest context from Hostfully so agents automate support with live PMS data.
Pull reservation and guest context from Hostify so agents automate support with live PMS data.
Power guest communication with live Lodgify reservation data across your short-term rental listings.
Pull reservation and guest context from OwnerRez so agents automate support with live PMS data.
Pull reservation and guest context from RMS Cloud so agents automate support with live PMS data.
Pull reservation and guest context from Resly so agents automate support with live PMS data.
Pull reservation and guest context from Smily so agents automate support with live PMS data.
Close the operational ticket with live StayNTouch reservation context and two-way write-back.
Pull reservation and guest context from Streamline so agents automate support with live PMS data.
Pull reservation and guest context from Track so agents automate support with live PMS data.
Connect proprietary or regional systems of record during Forward Deployed onboarding.